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RaceTrac Company Overview
Job Description:
The Manager of Back Office Software leads a group of software developers in the Information Technology department and acts as the face of this team to internal customers. This individual sets team expectations on development standards, deliverables, communicates with internal clients, and proactively solves problems. The Manager is responsible for continuous improvement of software management and development processes. Up to 10% travel required.
Responsibilities:
Collaborate with team members (Back Office Technology, Store Systems & Technologies, IT Security, Business, Engineering, etc.) to create secure, reliable, and scalable systems solutions
Works with the customers and Business Analysts to plan and execute projects in a timely manner while delivering upon the customer’s expectations
Work closely with business analysts and business stakeholders to develop project plans, and participate in resource priority planning
Directly manages 4+ Developers to ensure career growth and development
Guide 3rd party development to deliver software on time and within company standards
Partners with IT RMO (Project Management) to align on Agile standards for documenting requirements and managing development, testing, and deployment
Serves as an expert in Software Development practices and provides leadership and direction to team and other IT development groups to drive adoption of industry best practices
Creates monitoring and alerting solutions to allow for real time awareness and support of system issues across all stores
Progress and sustain a technology architecture that enables consistent uptime, service monitoring, awareness of integration to other systems, and minimizes impact of downtime
Discovers new opportunities to optimize the IT service delivery through improved processes and functional enhancements
Qualifications:
Bachelor’s degree from an accredited college or university in Computer Science, Engineering or Information Technology preferred
3+ years of people management experience
8+ years of software development experience
2+ years leading 3rd party software development
Experience with Agile frameworks, continuous integration and continuous deployment, Microsoft DevOps, and Azure development
Experience implementing applications using .Net framework with C# and SQL
Excellent analytical, problem solving and organizational skill with the ability to multitask to balance immediate and long/term priorities preferred
Effective oral and written communication
Effective at balancing workload across team as well as translating high level strategy to tactical execution
Prefer experience working in Convenience Store or Retail Environments and experience working with PDI Enterprise or similar ERP
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RaceTrac Apps
