Network Operations (NOC) Technician - Overnight in Atlanta, GA at RaceTrac

Date Posted: 4/4/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    200 Galleria Parkway
    Atlanta, GA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    4/4/2020

Job Description

The NOC Technician is responsible for supporting the organization’s Wide Area and SSC network operations. This individual helps to ensures internal servers and systems are running efficiently and effectively on a daily basis. Up to 10% travel may be required.    

Job Requirements

Responsibilities
  • Provides maintenance and technical support to the company’s operating systems, including networks, workstations, operating systems, and software applications.  
  • Obtains technology requirements for various projects and assists in developing the functional specifications for implementation to ensure the customer’s needs are met.
  • Addresses and responds to customer issues and concerns in a timely manner. Provides the appropriate solutions to problems as needed.
  • Ensures the availability, continuity, and security of data and information related to the organization.
  • Supports the installation and configuration of the Wide Area hardware and software. Ensures new users are equipped with the appropriate training tools and customer support.    
  • Performs routine preventative maintenance on network hardware and software.


Qualifications
  • 1+ years experience in related field preferred
  • Knowledge of network operations, hardware, and software installation and configuration preferred
  • Technical certifications a plus

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